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4-star hotel Check-in 15:00 · Check-out 12:00

Fiesta Inn Chetumal

Stay at Fiesta Inn Chetumal, a 4.4-star hotel with rooftop pool, gym, and breakfast. Just 14 minutes from Museo de la Cultura Maya and 6 mins from Chetumal Airport.

Av. Alvaro Obregon No.229 esq, Av Independencia Col, Centro, 77000 Chetumal, Q.R., Mexico View on map
8.8/10
Very Good Based on 3770 recent guest reviews
Free Wi-Fi Breakfast Free parking Accessible Outdoor pool
What recent guests emphasize

Fiesta Inn Chetumal Highlights

Guests appreciate the hotel's convenient central location, spacious and clean rooms, and friendly staff. While the rooftop pool and nearby dining options earn praise, some note service inconsistencies and occasional room maintenance issues.

Guests often praise

  • Convenient central location within walking distance to the waterfront, shops, and airport
  • Spacious and clean rooms with regular housekeeping
  • Friendly, attentive, and helpful staff providing good customer service
  • Rooftop pool and poolside bar provide a relaxing atmosphere
  • Secure underground parking, appreciated by travelers with larger vehicles

Worth knowing

  • Some guests report slow or inconsistent responses from front desk and housekeeping
  • Occasional housekeeping oversights, such as missing supplies or incomplete cleaning
  • Rooms may have a mild musty or stuffy scent due to building moisture and location
  • Nearby area may feel somewhat run down despite proximity to main attractions
  • Parking fills up on weekends, though street parking is available nearby

Best for

  • Travelers seeking a well-located base in Chetumal close to points of interest and the airport
  • Visitors looking for a comfortable stay with access to leisure amenities like a rooftop pool
  • Guests valuing friendly service and secure parking facilities
  • Those wanting easy access to restaurants, shopping, and cultural sites in central Chetumal
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About this property

Welcome to Fiesta Inn Chetumal

Fiesta Inn Chetumal offers a contemporary stay with practical amenities suitable for both business and leisure travelers. Located centrally on Av. Alvaro Obregon in the heart of Chetumal, the hotel is within walking distance of cultural highlights such as the Museo de la Cultura Maya. The property features casual accommodations alongside a rooftop pool and poolside bar, a fitness center, and dining options including a restaurant and bar. Additional conveniences include free Wi-Fi, complimentary parking, an airport shuttle, and accessible facilities.

The hotel receives generally positive feedback, with guests appreciating the clean and spacious rooms as well as the attentive staff. Many commend the convenient location close to downtown attractions and the waterfront. However, some reviews note mixed experiences regarding housekeeping and responsiveness, highlighting areas where service could improve. Despite this, the rooftop pool and secure underground parking are frequently mentioned as valuable features.

Travelers arriving by air will find Fiesta Inn Chetumal just a short six-minute drive from Chetumal International Airport. The immediate neighborhood is practical, featuring nearby businesses such as a car rental agency and local shops. Its proximity to key sites and services makes it a suitable option for visitors looking to explore the city or attend to business in the area.

This hotel’s combination of straightforward comfort, useful facilities, and central location appeals especially to visitors who prioritize convenience and practical amenities over luxury. It serves well for families and business travelers alike, offering family-friendly services and a business center to meet varied needs.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Breakfast
Free parking
Accessible
Outdoor pool
Air-conditioned
Laundry service
Business center
Room service
Kid-friendly
Restaurant
Airport shuttle
Fitness center
Bar
Smoke-free

Not available at this property

Pet-friendly
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

TF
Tamara Fulmes Apr 18, 2026
8.0

The Fiesta Inn is very conveniently located Just a few blocks from the water front and a lovely little shopping strip although the immediate area feels a bit run down. It was very easy to communicate with staff as there was always an English speakers on hand. My only criticism is the housekeeping and responsiveness to requests. When we arrived in the room (booked for 2) there was only 1 water glass and coffee supplies for 1. We requested more for the next day and nothing changed. The following day not only did nothing change but we didn’t get any towels. My husband requested towels twice that day and by the time we returned to our room at 8 pm no signs of towels. I went to the front desk and had to ask. The desk clerk (the same one my husband spoke with twice) told me he would bring up and I told him I would wait right there for the towels. The rooms were exceptionally clean, and the bed and bedding were just amazing but oddly the towels were rough and a bit ragged at the edges. No face cloths or hand towels were supplied. A hotel I will book at again as I only paid $62 USD a night.

WB
Wonjun Bae Apr 14, 2026
10

Conveniently located at central Chetumal, close from Belize border. Rooms are ok and they were clean every time we lodged. Swimming pool on the rooftop is good during the hot season, spacious enough. Underground parking lot gets full on weekends, in which case you can park in front of the front gate. Cafe del Puerto that serves excellent breakfast is nearby.

NM
Nancy Mikkelsen Mar 28, 2026
10

If staying in Chetumal, clean rooms and great service. Highly recommend!

A
Alnoor Mar 25, 2026
8.0

Nice big rooms pool is decent size and very good place to relax. Front desk and maid service needs improvements as they don’t answer their phones. My credit cards went missing and room was not cleaned specifically swept properly. Overall still would recommend as they try to which is good but they need to service adjustments

JS
Joseluis Sober Mar 16, 2026
10

Very attentive staff. Clean & spacious room. Did not eat at restaurant but did enjoy some drinks in their rooftop pool/ bar area. Loved the hotel's location, walking distance to most points of interest & restaurants, also to the airport.

JD
Jash D. Feb 10, 2026
8.0

This is a good spot in Chetumal to be close to the central part of town close to a lot of shops and restaurants. Just a couple blocks to the seafront which is worth checking out. Underground secured parking was a huge plus due to having a full sized truckload of personal belongings. It even fit my full-size truck with 33” tires and a 3” lift, although it was a tight squeeze. Felt very safe here. Only complaints were horrible smells in the stairwells and hallways, dirty pool water, and almost nonexistent hot water. Luke warm at best for showering. Restaurant was good. Overall Fiesta inn Chetumal was way better and a lot less run down than their hotel in Villahermosa.

GB(
Ginger Baker-Sanhueza (GSUGIN1524) Jan 12, 2026
8.0

Great location for all things Chetumal and Belize. The customer service and staff were amazing. They also have an underground parking deck. Due to the moisture and location, the rooms do smell stuffy and have a scent, but it is not too bad. The breakfast is great and I really enjoyed the buffet. I would recommend this hotel and plan on staying there again.

BK
Benjamin Kennedy Jan 12, 2026
10

Such friendly and lovely staff and receptionists. They were super kind to us. Totally recommend this hotel.

Location & neighborhood

Where you'll find Fiesta Inn Chetumal

Chetumal, Quintana Roo, Mexico

This casual, contemporary hotel is 14 minutes' walk from the Museo de la Cultura Maya (museum) and 3 km from Chetumal International Airport.

  • Chetumal International Airport 6 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Los Rápidos de Bacalar 5,595 reviews

Los Rápidos de Bacalar

Carretera Xulha, 77965 Bacalar, Q.R., Mexico

4.1 · Tourist Attraction
Museum of Mayan Culture 2,845 reviews

Museum of Mayan Culture

Av de los Héroes S/N, Centro, 77000 Chetumal, Q.R., Mexico

4.3 · Museum
Malecón de Chetumal 6,260 reviews

Malecón de Chetumal

Centro, 77000 Chetumal, Quintana Roo, Mexico

4.6 · Tourist Attraction
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